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DarshanAlertTirupati Darshan Slot Alerts

Refund Policy

Last updated: 01 Mar 2026

In simple words

If we don’t alert you before slots sell out for your selected dates, you get a full refund — or you can convert your watch to new dates for free. Just request it within 7 days. Refunds go back to your original payment method in 5–7 business days.

1.Overview

Our goal is simple: alert you in time to book your darshan. This Refund Policy explains when you are eligible for a refund, how to request one and how long it takes. It forms part of our Terms of Service.

2.Our Refund Guarantee

If we do not send you an alert before slots sell out for the dates you selected in your watch, you are entitled to a full refund of the amount you paid for that watch — or, if you prefer, you can convert the watch to new dates at no extra cost.

3.Eligibility

  • No alert was sent for your selected dates before the slots sold out.
  • Your watch was active and your alert channels (WhatsApp, SMS or call) were verified.
  • The refund request is made within 7 days of the last date in your watch window.

4.When Refunds Don’t Apply

  • We alerted you in time but you could not complete the booking on the TTD website.
  • TTD did not release any slots for your selected dates.
  • Alerts were missed because your number was wrong, blocked or alert channels were turned off.
  • Requests made after the 7-day window.

5.How to Request a Refund

  • Go to Billing & Payments, choose the transaction and tap “Request refund”.
  • Or message us on WhatsApp or through the contact form with your registered mobile number.
  • We review every request within 2 business days and confirm by WhatsApp and email.

6.Convert to New Dates

Instead of a refund, you can move your watch to a new date window of the same length for the same darshan type. The converted watch carries the same refund guarantee. Conversion is free and can be done once per watch.

7.Processing Timeline

Approved refunds are sent to your original payment method (UPI, card, net banking or wallet). The amount usually reaches your account within 5–7 business days, depending on your bank.

8.TTD Ticket Fees

Our charges cover only the alert service. Any darshan ticket, seva or accommodation fees you pay on the official TTD website are governed by TTD’s own cancellation and refund rules, and we cannot refund them.

9.Failed or Duplicate Payments

If money was deducted but your payment failed, or you were charged twice, the amount is automatically reversed by our payment partner within 5–7 business days. Contact us if it hasn’t arrived by then.

10.Contact Us

If you have any questions about this Refund Policy, please reach out to us. We usually reply within one business day.

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